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Buildings, Properties and Real Estate
Location
London
Services
Statutory Inspection
Our partnership with City of London Corporation
Project overview
The City of London Corporation has a wide, varied, and somewhat challenging portfolio of more than 200 locations – all of which are within a relatively small area.
The sites include everything from concert halls, markets, and libraries to police stations, schools, and residential buildings. In line with our mission, the city’s corporate plan specifically requires that “people are safe and feel safe” and we’re delighted to work closely with the team to help bring this to life.
The challenge
Many of the 200 locations covered by this partnership need to be completed within a condensed period of time, making the most of the July and August ‘down time’ period.
This requires careful, long-range planning by our local unit leader, key account manager and diary management team to make sure our engineer surveyors are in the right place at the right time, meeting the needs of our customer. Clear and regular communication between all parties is key to the success of this relationship.
The solution
Our key account manager and unit leader work closely with the City of London Corporation team, providing weekly data, highlighting trends, giving advice, and ensuring that any potential issues are resolved quickly.
The local team of engineer surveyors is highly responsive and proactive in making sure our customer’s inspections are kept up to date. We have provided training on our e-report system to help the City’s team fully understand the 21,000 reports produced each year and back this up with technical and legal guidance concerning the inspection process and queries arising from it. More recently, we introduced our bespoke inspection booking process to the city, giving wider visibility of the planned inspections much earlier than previously, allowing site managers more time to prepare for our visit.
The results
The BES Group partnership has helped the City of London Corporation to ensure the safety of its people and equipment at over 200 locations, including concert halls, markets, libraries, police stations, schools, and residential buildings.
The inspections are completed during a condensed period of time in the summer months, making the most of the ‘down time’ period. Clear and regular communication between all parties ensures the success of the relationship. BES Group provides weekly data to highlight trends, give advice, and ensure that any potential issues are resolved quickly.
The local team of engineer surveyors is highly responsive and proactive, and BES Group provides training on its e-report system to help the City’s team understand the 21,000 reports produced each year. Recently, BES Group introduced a bespoke inspection booking process to give wider visibility of planned inspections and allow site managers more time to prepare.
Key outcomes
Over 200 locations inspected annually, including concert halls, markets, libraries, police stations, schools, and residential buildings.
Inspections completed during a condensed period of time in the summer months, making the most of the 'down time' period.
BES Group provides weekly data to highlight trends, give advice, and ensure that any potential issues are resolved quickly.
Training provided on BES Group's e-report system to help the City's team understand the 21,000 reports produced each year.
Bespoke inspection booking process introduced to give wider visibility of planned inspections and allow site managers more time to prepare.
Hear from our client
Contact us to find out more about our statutory inspection services
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