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Utilities
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South West
Services
Statutory Inspection
Our partnership with Wessex Water
Overview
Our experience in the utilities sector is second to none and in 2019 we added to this even further with the addition of Wessex Water to our impressive customer base.
With more than 13,000 individual items spread over 120 locations, the company makes sure it works alongside external partners it can trust to do the very best job, in all circumstances.
The Challenge
When moving to BES Group, Wessex Water was looking for a partner that would work confidently to some industry leading service level agreements, with an ongoing focus on safety always.
An advanced attitude to planning inspections was imperative with so many items of kit spread across so many locations, some with nothing more than a grid reference as a way of finding them.
The Solution
Ahead of the contract start date, we spent three months working alongside Wessex Water, making sure we understood their needs before taking responsibility for their extensive schedule of inspections.
Our dedicated transition manager managed the complete process to make sure we were working with the most up to date plant list and that all site contact details were correct.
The Result
A thorough orientation/ training programme was launched for our engineer surveyors ahead of the official launch date, making sure they were fully up to speed when the contract started.
On top of this, our award-winning planning system can identify the grid references, so our engineer surveyors know exactly where they need to be, on time, every time.
Key outcomes
Improved efficiency and effectiveness of their inspection regime.
Safety focus met industry-leading service level agreements with a focus on safety.
Improved processes by developing a customised plan, utilising a trained engineers, and using an award-winning planning system.
Discover more about our Statutory Inspection solutions
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